Homeplus threw open the doors of dozens of stores on Thursday, and Korean shoppers answered with the kind of crowds the struggling retailer badly needed. The reopening drew lines before the gates lifted and a rush for discounted groceries once they did, a hopeful scene shadowed by the court case that will decide the chain's future.
The return followed a rough stretch. Homeplus, owned by the private equity firm MBK Partners, shut 67 outlets on July 13 and kept them dark for 31 days, an abrupt closure that left neighborhoods without a familiar store and suppliers waiting to be paid.
A crowded, cut-price welcome
The reopening leaned on bargains to bring people back. Stores opened at 10 a.m. with promotions that included half-price hanwoo, the prized Korean beef, and at the featured outlets in Seoul's Gangseo District and the Yatap area of Seongnam, the response was immediate. More than 30 people lined up before opening, and within 15 minutes over 100 had queued for the food section.
The shelves told a more uneven story. Food aisles were well stocked, but the health supplements section sat empty and other areas were thin, a reminder that supply chains bruised by a month-long shutdown do not heal overnight. Shoppers came anyway. There were no eggs, no milk, one local resident said, but I still came here today because prices are often on sale and affordable.
For some customers the store is not a choice but a necessity. Shin Hyun-suk, a 90-year-old shopper, put it simply, saying she cannot shop online, so she has to come out and take her walker to get there. The closure had fallen hardest on people like her.
Neighbors who felt the gap
The shutdown rippled beyond Homeplus itself. A manager at a fashion store described the inconvenience as enormous, saying it forced customers to travel a longer distance for simple grocery shopping. The stores clustered around a Homeplus depend on the foot traffic it draws, and a month without it hurt.